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CYBER MONDAY SALE! 25% OFF APPLIED AT CHECKOUT!

Free Shipping on orders over $250 Use Code: FREESHIPPING

FAQ

FAQ

Can I remove or add products to pre-curated boxes?

Yes! If you see products in other boxes that you would like to add or replace an item with, we can definitely do that for you. Contact us to find out more.

Can I build my own box?

Yes! We'll create a custom box for you based on products we currently have. Contact us to find out more.

What sizes are the boxes?

The box sizes are 9x9x4.5inches and 11x11x4inches. We have Natural and White colour options.

I would like to partner with you to have my products in your gift boxes.

We would be happy to learn more about your products! Contact us to tell us more about your products.

Do you offer gift cards?

Yes! Click here to purchase a gift card.

Shipping questions

How long is the delivery process?

The delivery process takes 2-4 days.

Where do you deliver?

We deliver in the Greater Toronto and Hamilton Area. This includes Toronto, Peel Region, Halton Region, Niagara Region, York Region, and Durham Region.

Do you offer delivery and pick-up options?

Yes, we offer both delivery and pick-up options in the Greater Toronto Area. We offer pick-up in Toronto.

Do you deliver on weekends?

Yes, we delivery 7 days a week between the hours of 8am-8pm.

Returns questions

Do you offer returns?

All of our products are final sale.

What if a product in the gift box is damaged?

If there are any damages, we will happily provide you with a refund. We pride ourselves on the quality of our products, and would not want to give out damaged products.

I changed my mind, can I cancel my order?

We do not allow for cancellation once an order has been processed. Once the order is in, we start working on it right away.

Can I make changes to my order once it has been processed?

You can contact us with your order number to see if we can make any changes. It depends on the change, and if the product is already in the process of being delivered.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.